Privacy Policy

This policy explains how Illinois Roof Pros handles information submitted through phone calls, voicemail, and quote forms. Illinois Roof Pros is a marketing and routing platform. The information you provide is used to connect a roofing request with a licensed, insured independent Illinois contractor serving the property area.

Information We Collect

We may collect your name, phone number, email address, city or region, property details, requested service, roof description, photos you choose to provide, call metadata, voicemail, and form-message content. Send only information needed to describe and route the roofing request. Payment-card details, insurance account credentials, and unrelated personal records are unnecessary for an initial inquiry.

How Information Is Used

Information may be used to route the request, respond by phone, text, or email, prepare for an inspection, understand the reported roof condition, maintain inquiry records, protect the service from misuse, and evaluate basic website performance. A contractor handles any later estimate, contract, payment, permit, or warranty information under the contractor's own business practices and documents.

Call Recording Notice

Illinois is treated as an all-party-consent state under 720 ILCS 5/14. When a call or voicemail is recorded, the notice is given before recording begins. Continuing after that notice indicates consent. A caller who does not wish to proceed after hearing the notice may end the call and use an available written contact method.

Sharing With The Routed Contractor

Inquiry details may be shared with the independent Illinois roofing contractor selected to respond in the property area. The contractor uses those details to return the inquiry, discuss the roof symptom, arrange an inspection, and prepare a quote if requested. Choosing to hire that contractor is a separate decision governed by the written agreement you review.

Cookies And Analytics

Standard hosting logs, analytics, and performance tools may record information such as device type, pages visited, referral source, general location, and security events. Browser settings may allow you to limit some cookies. Essential hosting and security records may still be created when needed to deliver and protect the service.

Contact

For privacy questions, call (815) 396-8871 or email quotes@illinoisroofpros.com. For service details, read the routing terms, review how Illinois Roof Pros works, or send a limited roof description through the contact page.